Shipping & Return Policy for Business Customers

Shipping Policy for Business Customers

We offer fast shipping to all our Canadian business customers. There is no shipping fee on orders over $399.99 when shipping with Purolator, Canada Post & UPS. Orders with a subtotal of less than $399.99 will be subject to shipping fees of up to $95, depending on the region & product they are ordering.

Nunuvat, Yukon, and the Northwest Territories also incur a shipping fee based on the weight & dimensions, as shipping to those regions are extremely expensive. 

Additionally, we offer free pickup from our Markham warehouse location. All the pick up orders are free of charge & usually ready for pick-up within 24 business hours. We ship all orders within 1 business day and most of our orders have a delivery timeline of 3-5 days in most of the metro regions and 4-9 days in other areas within Canada.

 

Return Policy for Business Customers

We offer 30 days hassle free return period if you find any problem with Qplus products. Just contact us via email at business@qplushome.ca with your order no & other details. We also offer 3 to 5 years of replacement warranty on all our products in case any defect arises.

Please make sure that the product is in its original packaging and in resell-able condition (original box) while returning to us. Return shipping charges will be paid by the buyer if they are returning product(s) without any defect. Feel free to contact us for any other questions you may have. We will get back to you within 1 business day.

Business customers can either take refund or credit towards their future purchase. 

Please Note: We don't offer 90 Day Money Back Guarantee to our business customers for any of our products.